Frequently Asked Questions


American Changer sells our machines through Distribution only. Please contact your local distributor to purchase an American Changer product. If you need assistance finding a distributor near you, please email

However, Replacement Parts and Tokens can be purchased directly. Parts can be purchased online at Click here to view the online shop. For further assistance with Parts, email

For Tokens, vist Hoffman Mint's website or email

American Changer manufacturers bill-to-coin and bill-to-bill changers, cash & credit/debit card token dispensers, pre-valued card dispensers, ticket dispensers & coin counters and develops custom machines. We market our products and services to any industry throughout the world. If you have a unique market that requires a practical self-serve solution, American Changer will work to meet your specific needs. Contact our Sales Department at (+1) 954-917-3009 to further discuss how we can apply American Changer products to your industry.

When purchasing a product by American Changer, please keep in mind the following:

1. Customers. Keep in mind previous customer requests. Do you find yourself out of coins because so many people are searching for change? Or perhaps you receive requests to break down larger banknotes into smaller banknotes. These trends can help you provide practical solutions to your customers.

2. Location. American Changer recommends a well-lit, high trafficked area to place your machine. Location is key, as it helps ensure that customers have easy access to utilize the machine.

3. Size. Typically, the bigger the machine, the larger the capacity. If your business is heavily trafficked, we recommend a machine with a larger hopper (where the coins are collected) or stacker (where banknotes are stored).
Of course, there are many other considerations when choosing an American Changer product. Please contact American Changer’s Sales Department for assistance – (+1) 954-917-3009.

American Changer products are manufactured at our corporate facility in Fort Lauderdale, Florida, USA.

American Changer aligns itself with the most reputable distributors from around the world. If you wish to submit an application to become an authorized American Changer distributor, please contact our corporate office at +1 (954) 917-3009.

Yes, American Changer can produce custom machines for those seeking unique self-serve solutions. Please contact (+1) 954-917-3009 to discuss with a Sales Team representative.

American Changer sells custom & stock tokens though our Hoffman Mint division. Please click here to visit Hoffman Mint's website or email for more information.

Hoffman Mint is a leading manufacturer of high quality, custom & stock tokens. Tokens are minted in our Fort Lauderdale, Florida facility.

American Changer proudly serves the global community.

Please contact:

Phone:   (+1) 954-917-3009


¡Sí podemos ayudar! Tenemos miembros del equipo que hablan en español que estarán felices de ayudarlo por correo electrónico ( por teléfono (954-917-3009).

¡Esperamos saber de usted pronto!


Kindly fill out the Technical Service Request Form by clicking here. This form will be sent directly to our Technical Support Team. Once received, one of our Techincal Support Members will reach out to you.

Or, if you prefer to contact us directly, call +1 (954) 917-3009 or email

Yes, select parts can be sent to American Changer for diagnostics and repair. You can start this process by clicking here to fill out the RMA Request Form. Items that qualify for repair are listed on that page. It is important that you have your serial number ready when filling out the form. Note, some parts are beyond repair if there is severe damage. It is very helpful for our team to have images of the part prior to shipment.

It is necessary that you contact American Changer and receive an RMA number prior to sending in a part.

Your machine's serial number is located on the inside of the machine's door.

Your machine's serial number is documented within our system. We use your serial number to identify important details about you machine/part.

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